Curriculum
Foundation Block
PSA 505 - Public Service Leadership
PSA 506 - Ethics and Jurisprudence
PSA 508 - Social Justice and Diversity
Market Factors Block
PSA 516 - Information Systems
PSA 520 - Public Service Marketing
PSA 528 - Public Service Finance
Management Block
PSA 512 - Organizational Behavior
PSA 514 - Management Theory and Human Resources
PSA 590 - Decision Making
Professional Skills Block
PSA 507 - Applied Research and Program Evaluation
PSA 543 - Grant Writing
PSA 567 - Measurement and Statistics
FOUNDATION BLOCK
PSA 505 Public Service Leadership (3
credit hours)
The
leadership which grows from shared vision, teamwork, and
communication is essential for success in public service.
This course focuses on the requisite knowledge, skills, and
dispositions for effective leadership. Students will learn
leadership theories and principles and will assess their own
leadership styles for a practical understanding of
application of concepts.
PSA
506 Ethics and Jurisprudence (3 credit hours)
Emphasizes the legal and ethical
processes and their application to public service
organizations, administrators, staff, and employees.
Included are ethical dimensions of the decision-making
process and current ethical issues in public service.
PSA
508 Social Justice and Diversity (3 credit hours)
Diversity dynamics will be considered from the individual
viewpoint, the group viewpoint, and the organization
viewpoint. This course will focus on attitudes regarding
diversity as well as skills for promoting and increasing
diversity and working with diverse populations.
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MARKET FACTORS BLOCK
PSA
528 Public Service Finance (3 credit hours)
Focuses
on the acquisition, allocation and management control of
financial resources within public service organizations.
Included are cost analysis, financial position analysis and
strategies, reimbursement, pricing policies, budgeting,
capital expenditure, analysis of financial reports and
informal and external controls.
PSA 520 Public Service Marketing (3
credit hours)
Integrates long-range goal planning with dimensions of
marketing for organizations committed to public service.
Concepts, techniques and theories are used in the planning
and management of marketing in the public service
organizations.
PSA 516 Information Systems (3 credit
hours)
Provides an understanding of the concepts and applications
of information systems and message delivery methods used in
the marketing and management of organizations.
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MANAGEMENT BLOCK
PSA
512 Organizational Behavior (3 credit hours)
Uses
various organizational, managerial and behavioral theories,
concepts and principles in analyzing, diagnosing, predicting
and guiding human behavior within organizations committed to
public service. Emphasis is given to motivation,
leadership, change, communication, personality, group
dynamics, decision making and organization development. The
importance of understanding professional roles within public
service organizations is stressed.
PSA
514 Management Theory and Human Resources (3 credit
hours)
Includes the study of management theory and practice as
applied by managers of public service based organizations.
Analysis of the manager’s role, interactions with people,
the organization and the environment are emphasized.
Special emphasis is also provided on human resources issues.
PSA
590 Decision Making (3 credit hours)
Examines decision making in public service administration by
extensive use of case studies. Material from other PSA
courses is integrated into the study of decisions facing all
types of organizations committed to public service.
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PROFESSIONAL SKILLS BLOCK
PSA 507 Applied Research and Program
Evaluation (3 credit hours)
This
course examines research principles and methods as they
contribute to organizations committed to public service.
Provides experience in developing a research proposal and
formal critique of research literature.
PSA
543 Grant Writing (3 credit hours
Examines methods to identify external
funding sources, develop needs into coherent proposal ideas,
and successful proposal writing. Classroom instruction and
practical exercises take participants through each phase of
grant proposal preparation. Participants will examine
evaluation systems to validate program effectiveness and
review various budget and staffing models. Concepts and
skills will be integrated into a completed grant proposal.
PSA
567 Measurement and Statistics (3 credit hours)
Focuses
on the analysis of data common to public service
organizations. Includes data description, elements of
probability, distribution of random variables, estimation
and confidence intervals, binomial and normal distributions,
hypothesis testing, contingency tables, regression analysis
and ANOVA.
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